Odoo ERP Implementations & Support
As certified Odoo Implementation Partners, Lux Via delivers seamless, end-to-end ERP deployments that take the stress out of digital transformation. We translate your business requirements into a powerful, integrated Odoo environment - managing the technical setup, configuration, and rollout so you can focus on running your business. With our hands-on approach, deep Odoo expertise, and dedicated ongoing support, we ensure a smooth implementation and long-term success tailored to your unique operations.
Our Approach to Building YOUR ERP System in Odoo
1
Business Analysis & Project Planning
Here we understand the current state of your business and operations, your pain points, and your growth trajectory in order to solidify system requirements that accurately depict your needs. We then plan the way forward and wait for the go-ahead to begin the project.
2.1
Data Collection & Processing
Once we get the green light, we provide robust data templates where we work with you to collection and process all necessary business data to migrate into your new Odoo database.
2.2
Database & Core System Setup
While your data is being collected and processed, we begin the initial setup of your new ERP system.
3.1
Data Import & Testing
Once all the data has been collected and processed, we import and test your data in the new environment ahead of your adoption.
3.2
Functional Configuration
Once the core system is in place, we begin your tailored configuration where all specific functional requirements are addressed and any required customisations are built.
4.1
Testing & Quality Assurance
We then rigorously test your new database against specification to ensure it functions as expected and meets your needs.
5
Documentation, Training, & UAT
With your system set up and ready for uptake, we provide all the necessary documentation, we train your team to ensure they are clear on how the system works and how to use it.
Once onboarded, your team will go through User Acceptance Testing (UAT) to ensure a smooth transition into live production.
4.2
Reporting & Dashboards
Once your data is in the system and the system is configured we build any custom reports and dashboards you need so that you can visualise your data in just a few clicks.
6
Handover & Go-Live Support
Once training & UAT is complete we hand over the reigns and stand by, ready to support your needs as your business adjusts to its new system. This is our favourite part - being witness to the benefits becoming tangible to your business.
7
Ongoing Support Through an SLA
Once hand-over is complete and you're comfortable with the system, we offer long term ongoing support through an SLA.
